2006-12-15
工作日志
关键字: 非技术
Help Desk是什么意思
sjgau，回帖这哥们不知道是闲的还是热心肠，总之得感谢一下，呵呵。
今天遇到一个问题：从一个standalone的JAVA程序调用发布在WebLogic上的EJB服务，出错：
java.rmi.MarshalException: CORBA COMM_FAILURE 1398079697 No; nested exception is:
org.omg.CORBA.COMM_FAILURE: vmcid: SUN minor code: 209 completed: No
...
搜了一下也没弄明白到底是怎么回事,参考：
http://java.sun.com/j2se/1.4.2/docs/guide/idl/jidlExceptions.html#minorcodemeanings
又搜了一下BEA的网站，好象有人说是因为weblogic.jar（30多兆）和wlclient.jar的问题，如果用小的，只走IIOP，可能会有问题；如果用大的，会走t3，没问题。
还有个解决办法是把Idle Connection Timeout加大一些，还没试过...
sjgau，回帖这哥们不知道是闲的还是热心肠，总之得感谢一下，呵呵。
今天遇到一个问题：从一个standalone的JAVA程序调用发布在WebLogic上的EJB服务，出错：
java.rmi.MarshalException: CORBA COMM_FAILURE 1398079697 No; nested exception is:
org.omg.CORBA.COMM_FAILURE: vmcid: SUN minor code: 209 completed: No
...
搜了一下也没弄明白到底是怎么回事,参考：
http://java.sun.com/j2se/1.4.2/docs/guide/idl/jidlExceptions.html#minorcodemeanings
又搜了一下BEA的网站，好象有人说是因为weblogic.jar（30多兆）和wlclient.jar的问题，如果用小的，只走IIOP，可能会有问题；如果用大的，会走t3，没问题。
还有个解决办法是把Idle Connection Timeout加大一些，还没试过...
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sjgau
2006-12-15
http://en.wikipedia.org/wiki/Help_desk
A help desk is an information and assistance resource that troubleshoots problems with computers and similar products. Corporations often provide help desk support to their customers via a toll-free number, website and/or e-mail. There are also in-house help desks geared toward providing the same kind of help for employees only.
In the Information Technology Infrastructure Library, within companies adhering to ISO/IEC 20000 or seeking to implement IT Service Management best practice, a Help Desk may offer a wider range of user centric services and be part of a larger Service Desk.
A help desk is an information and assistance resource that troubleshoots problems with computers and similar products. Corporations often provide help desk support to their customers via a toll-free number, website and/or e-mail. There are also in-house help desks geared toward providing the same kind of help for employees only.
In the Information Technology Infrastructure Library, within companies adhering to ISO/IEC 20000 or seeking to implement IT Service Management best practice, a Help Desk may offer a wider range of user centric services and be part of a larger Service Desk.
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